Privacy Policy
Fame Official operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Fame Official is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, store and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number and email address.
- Payment information including payment card information, transaction details, form of payment and payment confirmation. Payment information may be processed by our payment service providers.
- Account information including your username, password, preferences and settings.
- Transaction information including products you view, add to your cart, wishlist or purchase, as well as returns, cancellations and previous transactions.
- Communications with us including information you provide when contacting customer support or otherwise communicating with us.
- Device information including information about your device, browser, network connection, IP address and other technical identifiers.
- Usage information including information regarding how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our website and through cookies and similar technologies.
- From our service providers, including when we engage third parties to provide technology, payment processing, shipping, analytics, customer support or other services.
- From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
Provide and Improve the Services
We use your personal information to provide and improve the Services, including to process payments, fulfill orders, arrange shipping, process returns, maintain accounts, remember preferences, provide customer support, enable product reviews and provide a personalized shopping experience.
Marketing and Advertising
Where permitted by applicable law and in accordance with your preferences, we may use your personal information to send marketing, advertising and promotional communications by email, text message or other permitted communication methods.
We may also use information about your activity on our website, such as products viewed or added to your cart, to provide relevant advertisements and promotional content.
You may opt out of promotional communications at any time by using the unsubscribe option included in our marketing emails or by contacting us.
Security and Fraud Prevention
We may use your personal information to authenticate accounts, process secure transactions, detect and prevent fraud, investigate suspicious or unlawful activity, protect the security of our Services and protect our customers and business.
If you create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password or other account access details with anyone else.
Communicating With You
We may use your personal information to respond to customer inquiries, provide customer support, send order and delivery updates, communicate regarding returns or refunds, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws and regulations, respond to lawful requests from government authorities or law enforcement, resolve disputes, enforce our Terms of Service and other policies, and protect our legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and as permitted by applicable law.
These circumstances may include:
- Shopify and service providers who help us operate our store and provide services such as payment processing, technology, data analytics, customer support, cloud storage, order fulfillment and shipping.
- Payment providers when necessary to process your transactions.
- Shipping and delivery providers to fulfill and deliver your orders.
- Business and marketing partners where necessary to provide marketing services or advertising, subject to applicable law and your choices.
- Third parties when you direct or authorize us to do so, such as when you choose to use social media features or third-party integrations.
- Affiliates or business partners where applicable.
- Legal and regulatory authorities when disclosure is required by law or necessary to comply with a lawful request.
- Other parties involved in a business transaction, such as a merger, acquisition, restructuring or sale of assets.
We do not sell your personal information for money. Where applicable law gives you rights regarding the sharing of your information for targeted advertising or similar purposes, you may exercise those rights by contacting us.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes certain personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third-party service providers that may be located in countries other than where you reside.
Shopify may also process information relating to your interactions with our store and other Shopify-powered stores in accordance with its own privacy practices.
Shopify is responsible for processing personal information that it handles under its own privacy practices and policies.
For more information about how Shopify handles personal information, please refer to Shopify's privacy information available through Shopify's website.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags and similar technologies to operate the Services, remember your preferences, understand how visitors use our website, improve our Services and provide relevant advertising.
You may be able to control or disable certain cookies through your browser or device settings. However, disabling cookies may affect certain features or functionality of the Services.
Third-Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by us, you should review that website's privacy and security policies and terms before providing any personal information.
We are not responsible for the privacy, security, accuracy or practices of third-party websites.
Information you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users and may be used by those platforms according to their own privacy policies.
Our inclusion of third-party links does not necessarily imply endorsement of the content, services or operators of those websites.
Children's Data
The Services are not intended for children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate consent, please contact us using the details provided below. We will take reasonable steps to review and delete such information where required by applicable law.
Security and Retention of Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.
However, no security system is completely secure, and we cannot guarantee absolute security of your information.
Information transmitted over the internet may not always be completely secure. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, complete transactions, maintain business records, comply with legal obligations, resolve disputes and enforce agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
Your Rights and Choices
Depending on applicable law and where you live, you may have certain rights regarding your personal information.
These may include:
- Right to Access: You may have the right to request access to personal information we hold about you.
- Right to Delete: You may have the right to request deletion of personal information, subject to applicable legal requirements.
- Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
- Right to Data Portability: Where applicable, you may have the right to request a copy of certain personal information in a usable format.
- Right to Withdraw Consent: Where processing is based on consent, you may have the right to withdraw that consent.
- Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option provided in our emails.
Even if you opt out of promotional communications, we may still send non-promotional communications relating to your orders, account, transactions, security or other necessary matters.
You may exercise applicable rights by contacting us using the contact information provided below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
We will respond to valid requests within the time required by applicable law.
Complaints
If you have a concern or complaint about how we collect, use or process your personal information, please contact us using the details below.
We will review and respond to your concern within a reasonable period and in accordance with applicable law.
Where applicable, you may also have the right to submit a complaint to the relevant data protection or regulatory authority.
International Transfers
Your personal information may be transferred to, stored in or processed in countries outside India, including countries where our service providers or technology partners operate.
Where personal information is transferred internationally, we take reasonable steps to ensure that such transfers are carried out in accordance with applicable law and appropriate safeguards are used where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or regulatory obligations.
When we make changes, we will post the updated Privacy Policy on this website and update the effective or “Last updated” date where applicable.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contact
If you have any questions about our privacy practices, this Privacy Policy, or would like to exercise any applicable privacy rights, please contact us:
Fame Official
Email: info.fameofficial@gmail.com
Phone: +91 6380711830